Payment Policy
At HiDREAM, we are committed to providing secure and convenient payment options for our customers.
Please read our Payment Policy carefully before placing your order.
1. Accepted Payment Methods
We currently accept payments through secure third-party payment providers, including:
- PayPal
- LianLian Pay
The available payment methods may include credit cards, debit cards, PayPal, and other payment options supported by our third-party payment providers.
Available payment methods may vary depending on your location, device, browser, payment provider, and checkout settings. Please refer to the payment options shown on the checkout page before completing your order.
2. Credit and Debit Card Payments
Credit and debit card payments may be processed through our third-party payment provider, LianLian Pay.
Supported card types may include major credit and debit cards such as Visa, Mastercard, American Express, Discover, Diners Club, or other card networks, depending on the payment provider and your location.
By submitting your payment information, you confirm that you are authorized to use the selected payment method.
3. PayPal Payments
We accept PayPal where available.
When you choose PayPal at checkout, you may be redirected to PayPal's platform to complete your payment securely. Your PayPal transaction will be subject to PayPal's own terms, policies, and security procedures.
4. LianLian Pay Payments
We accept payments processed through LianLian Pay where available.
When you choose a payment method supported by LianLian Pay at checkout, your payment may be processed securely by LianLian Pay or its payment partners. Payment availability may vary depending on your location, card issuer, bank, device, and payment provider settings.
Your use of LianLian Pay may be subject to LianLian Pay's own terms, policies, and security procedures.
5. Digital Wallet Payments
Digital wallet payment methods may be available if supported by our third-party payment providers and shown on the checkout page.
These options may vary depending on your device, browser, location, card issuer, payment provider, and checkout settings.
We do not guarantee that any specific digital wallet payment method will be available for every order.
6. Payment Security
Payments on our website are processed by secure third-party payment providers, including PayPal and LianLian Pay.
We do not directly store your full credit card, debit card, or PayPal account information. Payment details are handled by the relevant payment provider according to their own security standards and privacy policies.
For questions about a specific card transaction, authorization hold, declined payment, PayPal transaction, or bank charge, please contact your card-issuing bank, PayPal, LianLian Pay, or the relevant payment provider directly.
7. Payment Authorization
When you place an order, your payment method may be authorized or charged at checkout.
An order is not considered accepted until payment has been successfully processed and the order has been reviewed by us.
We reserve the right to refuse, cancel, or hold any order due to suspected fraud, payment issues, incorrect billing information, order errors, product unavailability, shipping restrictions, or other risk-control reasons.
If an order is cancelled after payment has been processed, we will issue a refund to the original payment method where applicable.
8. Taxes
Orders placed on our website may be subject to applicable taxes, duties, or other charges depending on your shipping address and applicable laws.
Where required by law, applicable sales tax or other taxes may be calculated and collected at checkout.
The final amount payable will be shown on the checkout page before you complete your order.
9. Currency
Prices are displayed in the currency shown on our website or checkout page.
Your bank, card issuer, PayPal, LianLian Pay, or other payment provider may apply currency conversion rates, foreign transaction fees, or other charges. These fees are determined by your bank or payment provider and are not controlled by HiDREAM.
10. Failed or Declined Payments
If your payment is declined, rejected, or cannot be processed, your order may not be completed.
Please check that your billing information, card details, payment account, and available balance are correct. You may also contact your bank, PayPal, LianLian Pay, or the relevant payment provider for more information.
11. Refunds
Approved refunds will be issued to the original payment method used for the order, where applicable.
Refund processing times may vary depending on PayPal, LianLian Pay, your card issuer, bank, or payment provider.
Please refer to our Return & Refund Policy for more information about refund eligibility, processing time, and related conditions.